Support · Schools
Parent letters and login slips
Two printable documents
Once your pupils are set up in Spello, you'll usually want to get credentials home to parents, and login details into children's book bags. Both are one click from the Documents page in your school dashboard.
| Document | What it is | Who it's for |
|---|---|---|
| Onboarding letter | A full-page letter per pupil, on Spello-branded stationery, explaining what Spello is, how to log in, and how parents can keep an eye on progress. | Sent home to parents — introduces the platform and gives the child's credentials. |
| Login slip | A credit-card-sized slip with the child's first name + surname initial, their class, a QR code to the play app, and their username and password. Eight per A4 sheet with dashed guillotine guides between them. | Keep at school — paste into reading diaries, hand to pupils in class, or send home as a short reminder. |
Generating letters
- Sign in at manage.spello.uk as a school admin.
- Open Documents from the school sidebar.
-
Filter to the pupils you want. You can narrow by:
- Class — a specific class.
- Year group — all classes in that year.
- Recently added — pupils added in the last 30 minutes, 24 hours, 7 days, or 14 days. The 30-minute option is there for the "I've just imported a class, let me print letters for them right now" workflow.
- Pick a letter theme — Colour (Spello's brand palette, looks best on a colour printer) or Mono (pure black and white for schools that only print in mono). Themes only affect the onboarding letter, not login slips.
- Press Download letters or Download login slips.
The PDF opens inline in your browser — from there, print (or save for later) like any other PDF.
What's on each letter
The onboarding letter is addressed to the pupil's grown-up (e.g. "For Sophie's grown-up") and includes:
- The school's name (in a banner at the top).
- A short, parent-friendly explanation of what Spello is.
- A "How you can help" section — four practical bullets about getting the child set up at home.
- A credentials card with the child's username, password, the login URL (
play.spello.uk), and a QR code pointing at the same URL for parents who'd rather scan than type. - A short reassurance about screen time — Spello's daily limit defaults to 30 minutes, and parents can dial it down from their own account.
- A prompt to create a free parent account at
manage.spello.ukto see how the child is getting on.
Letters do not include surnames, dates of birth, class names, or any other sensitive detail — they're safe to send home in book bags.
When a password has been changed
Spello always prints the current password. If a parent has changed their child's password from the parent dashboard, or you've reset it from the pupil's profile, that's what will show on the next generated letter.
Printing tips
- Letters print best on A4, one per page. Colour is nice but not essential — the design is legible in black and white.
- Login slips print eight to an A4 sheet with crop marks you can follow with a guillotine or scissors.
- If your printer adds its own margins, set the PDF print to "Actual size" (not "Fit to page") so the layout isn't scaled.
GDPR note
Letters and slips are generated on demand and not stored on our servers. They contain the minimum personal data needed to log in, and it's fine to send them home in book bags — but do handle the printouts as you'd handle any other document with pupil details (don't leave stacks in the staff room, shred leftovers when classes change, etc).
Still stuck? Email [email protected] — we normally reply within one working day.